Legal
This policy explains what we collect when you use this website, why we collect it, and what you can ask us to do about it.
Last updated September 2026. This document is a draft prepared alongside the website build and should be reviewed by legal counsel before publication.
Information we collect
When you submit an enquiry form we collect the details you provide: your name, email address, and optionally your company, phone number, website, the service you are interested in, an indicative budget range and any message you write.
We also collect standard analytics information — pages viewed, approximate location derived from IP address, device and browser type, referring source, and interactions such as clicks on calls-to-action. This is collected through Google Analytics 4 and Google Tag Manager, and where enabled, advertising platforms such as Meta and LinkedIn.
How we use it
Enquiry details are used to respond to you, to prepare a proposal, and to maintain a record of our correspondence. Analytics data is used in aggregate to understand how the site performs and to improve it.
We do not sell personal information. We do not share enquiry details with third parties except service providers who process data on our behalf (for example, our CRM and email provider) under appropriate contractual terms.
Cookies and similar technologies
This site uses cookies for analytics and, where advertising tags are enabled, for measurement and remarketing. You can control cookies through your browser settings; blocking them will not prevent you from using the site.
Retention
Enquiry records are retained for as long as needed to respond and to maintain a record of the business relationship, and then deleted or anonymised. [Placeholder: confirm the specific retention period with legal counsel.]
Your rights
You can ask us what information we hold about you, ask for it to be corrected, or ask us to delete it. Write to us and we will act on the request within a reasonable period.
Contact
Questions about this policy can be sent to info@connective9.com, or by post to our registered office listed on the contact page.
[Placeholder: add the registered legal entity name and the designated grievance officer contact before publishing.]